Contact Us

• In-person assistance

  The fastest way to connect with us is by visiting in person.
  
  Come visit us at 40 Conlin Road West, first floor. Find us using Ontario Tech's Interactive Map.

• Phone assistance

  If you'd like to speak to a representative, give us a call! Our phone number is 905.721.3190. Our phone lines are open during our office hours, listed below.

  Please note: You will experience longer wait times between noon and 2 p.m.., and/or during peak periods. If you're on hold, don't hang up! Someone will assist you as soon as they're available. For faster service, please visit us in-person.

• Online assistance

  Have a question, but don't have time to send an email? Complete our online assistance form instead! It'll be directly sent to us and responded to within 3 to 5 business days. 

  Note: Response times may be longer during peak periods (i.e. registration, fall semester start, winter semester start, etc.). 

• Email assistance

  Email us at connect@ontariotechu.ca.

  • Include your full name and student ID number with your message. We will not be able to respond to your email without this information.
  • Please only email once. It will be placed in our work queue and answered in chronological order. Multiple emails will result in a delayed response.
  • A member of our team will respond to you within 3 to 5 business days.

  Note: Response times may be longer during peak periods (i.e. registration, fall semester start, winter semester start, etc.).
• Chat bot assistance

  Do you have general Office of the Registrar-related questions? We can help!

  Use our chat bot feature on our Office of the Registrar web page located in the bottom right corner for quick answers.

  Note: If you have specific questions pertaining to your student account, please call us directly at 905.721.3190. For faster service, visit us in-person.